FREQUENTLY ASKED INSURANCE POLICY QUESTIONS 

Outside Open Enrollment, you can only get health insurance 2 ways:

With a Special Enrollment Period. You can qualify if you’ve had certain life events, like losing job-based coverage, having a baby, or getting married, or based on estimated household income.

Through Medicaid or the Children's Health Insurance Program (CHIP). You can apply any time and can enroll immediately if you're eligible.

When you have insurance, you'll pay your premiums directly to the insurance company. Your coverage won't start until you pay your first premium.

Update your application with us as soon as possible. Premium tax credits and other savings are based on your income information on your application.

How you cancel depends on the reason you’re canceling and which family members you’re canceling for. Give us a call for more information.

If you haven’t had health insurance before or if it’s been a while, you can learn about using your coverage and improving your health by giving us a call.

Most households include:

• The person applying for coverage
• Their spouse if married
• Anybody they claim as a tax dependent — including those who don't need health coverage. When you apply, you can say who needs coverage and who doesn’t.